![]() īoxcryptor relies on Microsoft's WebView2 (Evergreen) Runtime for certain cases, such as sign-in and Whisply integration. Look it through to find the reason for the failed installation, or send it to us. This command generates a log.txt file in the same folder as your installation file, containing important information about the failed installation. Press the Windows Key+R, type cmd and press Enter.If this does not help either, we need more feedback from the installer routine: Uninstalling your antivirus software and re-installing it after the Boxcryptor installation finished.Adding an exception rule for Boxcryptor to your antivirus.Deactivating the antivirus during installation.In order for Boxcryptor to be able to install properly, please make sure that antivirus software cant intervene. This is caused by antivirus software falsely flagging Boxcryptor as malicious software and thus preventing the installation. Contact your support personnal or package vendor. A DLL is required for this install to complete could not be run. "There is a problem with this windows installer package. Learn more about exporting your keys and local accounts.ĭuring the installation routine, windows shows the following message: when sharing files with other Boxcryptor users), it is recommended to regularly export a new key file.Īfter installing Boxcryptor, you can use the exported key file to access your encrypted files using a local account. Important: As new keys might be added over time by Boxcryptor's integrated key management (e.g. The exported key file contains all encryption keys associated with your Boxcryptor account. ![]() When these files are available, you will always be able to access your encrypted files on your own on any supported operating system - without any connection to any server. ![]() If you want to take additional precautions for the event that the Boxcryptor servers would go permanently offline, you must have the following backups: Pick your password, then click Erase, and the drive is ready to go.Boxcryptor has been designed in such a way that Boxcryptor continues to work even if the Boxcryptor servers are not available and you're still signed into Boxcryptor. ![]() Give the drive a name, choose an encrypted option under Format (the options are explained here) and choose GUID Partition Map under Scheme. If the encryption option doesn't appear, the drive needs to be wiped and reformatted to be compatible-open the Disk Utility tool in macOS, click View and Show All Devices, then select the relevant external drive and click Erase. You can encrypt external drives with a password from Finder: Just right-click on them and choose Encrypt. You'll also need to specify your preferred way of unlocking the system disk if you ever forget your password, either through iCloud or through a dedicated recovery key. There's a FileVault option there, together with some details about what it does. You can also turn FileVault on (or off) whenever you like by opening the Apple menu and choosing System Settings then Privacy & Security. You'll be asked to enable FileVault when you first set up macOS on a new machine, and it's something we'd recommend. ![]()
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